Obsess Over Yourself, You Deserve It!
At Self-Obsessed Hair Studio we make every attempt to ensure that you are truly satisfied with your experience. In the event that you are not completely satisfied please let us know at the time of your service or within 48 hours after your service has been performed.
All services are non refundable but we will be more than happy to schedule a corrective service free of charge.
The service must be a mistake from the service provider...not something you may have changed your mind about (after the service has been performed). In case of a disagreement, a redo must be validated by management. you have 48 hours to contact the salon to receive a complimentary service to adjust any dissatisfaction.
It is important you contact the salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.
Please keep in mind, using box color or going from darker to lighter tones may result in more than one service to achieve you desired result.
Right to Refuse Service
Self-Obsessed reserves the right to refuse service to anyone demonstrating inappropriate behavior to our staff and also anyone who has a medical condition that doesn't allow us to do the service until the condition is corrected or controlled.
We are happy to return any retail products you purchased within 7 days of original purchase. No cash value is given and an in salon credit will be issued.
48 Hour Cancellation Policy
We understand that due to your busy schedule you may have to cancel or change an appointment with us.
In order to respect the time of both our clients and our staff, we simply ask that you notify us of a cancellation or rescheduling at least 48 hours prior to the appointment.
If an appointment is re-scheduled 3 individual times within the 48 hour window you will be placed on a walk-in basis only.
This is so that we may have ample time to fill the appointment time should you need to cancel your service.
In order to respect the time of our stylists, if an appointment is no showed you will ve subject to a $50 no show fee and serviced on a walk-in only basis.
Please be courteous to your artist and other clients. If you are more than 15 minutes late for your appointment we may have to reschedule your appointment.
Our Children's Price is for children under the age of 10. Children over the age of 10 are charged for full price services.
Self-Obsessed is a family friendly studio, however, all children under the age of 13 must be accompanied by an adult at all times. If a child under the age of 18 is receiving a service, a consent form must be signed prior the service is performed.
Methods of Payment
Self-Obsessed Hair Studio accepts Visa, Master Card, Discover and Cash.
Your request will be scheduled based on Artist availability. Your request is not approved until you receive confirmation from Self-Obsessed Hair Studio.